Hub Survey – Sterling Group of Hotels

The Sterling Hub

Sterling Group of Hotels promises you a Unique Experience, your feedback will enable us to keep this promise and better serve you.

Please complete this survey to help us understand and see areas we can improve on:

- Step 1 of 6

General Experience

How would you rate your overall experience at the conference center? *

Was the registration/check-in process smooth and efficient? *

How easy was it to find the conference center location? *

Facilities and Services

How would you rate the quality of the conference rooms (lighting, temperature, seating, etc.)? *

Were the meeting rooms equipped with the necessary technology (AV equipment, Wi-Fi, etc.)? *

How satisfied were you with the cleanliness and upkeep of the conference center? *

Was there adequate space for networking and socializing? *

How satisfied were you with the restrooms and common areas? *

Staff and Customer Service

How would you rate the helpfulness and professionalism of the staff at the conference center? *

Did you experience any challenges with the staff during your visit? *

How quickly were your questions or concerns addressed by the staff? *

Food and Catering

How would you rate the quality of the food and beverages provided? *

Was the catering service timely and organized? *

Were there adequate options for dietary preferences or restrictions? *

Accessibility and Comfort

How comfortable were the seating arrangements in the meeting areas *

Based on your experience, would you recommend this conference center to others? *

Would you consider using this conference center for future events? *

Suggestions and Improvement

What suggestions do you have for improving the conference center experience? explain

Were there any features or services you wish had been offered that were not available? explain

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